Are you being overwhelmed with constant support emails? Do you need a concise solution to easily manage your customers' support needs and walk them through the support process? Then look no futher! With Cartmods' Support Ticket System you get all this and more.- Integrates directly into the customer/administration area of X-Cart- View and manage support tickets from your X-Cart administration interface- Complete control over support ticket from beginning to end- Fully featured messaging system with email notification for maintaining constant contact with your customers throughout the support process- A notes area for each ticket which only staff can view or edit- Ties tickets to customer profiles, avoiding time-consuming cross-referencing- Customizable extra fields for getting the exact information you need from your customersThis is a complete support solution for your X-Cart store fully customizable to your specific needs.
